I looked up Ion Cars (and other dealerships) online when looking for a new or used car. I read all of the 5-star reviews on Yelp, so I had high expectations, but "it's a car dealership," so I was still prepared to be put through the paces of sales psychology. But that never happened. Instead, it was an enjoyable, customer-focused experience from start to finish.
When the technology becomes available, I hope we can clone Salem, the owner of Ion Cars. He is awesome. I shopped around for a gently used Prius for weeks. I did my research, talked to friends, learned the Blue Book and Edmond's values, looked up the TCO of new vs. used vs. other makes and models, and I learned about interest rates and loan timelines of used cars (as well as new cars).
I researched and compared cars online, visited multiple dealerships, took test drives and met with multiple sales people. Ion was hands-down the dealership that had the best price for the most well maintained used car with low miles, and Salem is a great guy. Ion is his business and his reputation, and he takes great pride in his service.
I absolutely recommend getting down to Ion and, if he has what you're looking for, consider buying your car from him. Seriously, all high-dollar sales transactions should be that honest, easy, and stress free. *And* Salem stayed late and made multiple calls to banks in order to get me the best rate... all with no pressure, a positive and professional manner and a down-to-Earth sense of humor. Thank you, Salem & Ion. Five stars. HIGHLY recommended.
PS: I couldn't figure out my bluetooth connection and I had warranty detail questions, and Salem was great even after the purchase. Excellent support, even after the sale.