I wasn't looking forward to buying a used car. However, my experience with Salem was the best I've had so far. I found him to be a honest, friendly person that made the experience more relaxing. I nice change from the traditional pressure sales people I've met before. He seems to focus on quality cars and honest prices with a friendly smile. I found just the car I wanted in great condition. He provided all the background information with CarFax info and inspections so I knew the history. Refreshingly pleasant and rewarding car buying experience.